“Rage against the machine?”: the impact of Clinical Decision Support Systems on hospital nursing decision making, workflow efficiency, and patient outcomes: a rapid review

ResearchComponents.InformationTable.Publication.Authors Matthijs Berkhout, Astrid van Barneveld, Koen Smit, Thijs van Houwelingen
ResearchComponents.InformationTable.Publication.PublicationDate 2025
ResearchComponents.InformationTable.Publication.Lectorates Technology for Healthcare Innovations
ResearchComponents.InformationTable.Publication.PublicationType Lecture

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Clinical Decision Support Systems (CDSS) are increasingly developed for hospital nursing practice, yet their impact on decision-making, workflow efficiency, and patient outcomes remains complex. This rapid review synthesizes findings from 21 studies, highlighting both the benefits and challenges of CDSS implementation focused on three key areas. CDSS can enhance nursing decision-making by reducing variability and improving standardization, but there are concerns about system usability and the tendency to override recommendations. While CDSS improve workflow efficiency by prioritizing tasks, issues such as alert fatigue and poor interoperability with hospital systems hinder their potential. Patient outcomes benefit from CDSS-driven medication safety and risk prevention, yet adherence to recommendations varies among nurses. These findings underscore the need for user-centered CDSS that align with nursing values. Future research should explore long-term effectiveness, implementation strategies and best practices for integrating CDSS into nursing workflows.

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  • Matthijs Berkhout | Researcher | Research group Digital Smart Services
    Matthijs Berkhout
    • Researcher
    • researchcomponents.publicationcontent.authorlectoratelabelsingle: Digital Ethics
  • Koen Smit | Researcher | Research group Digital Smart Services
    Koen Smit
    • Professor
    • researchcomponents.publicationcontent.authorlectoratelabelsingle: Digital Ethics
  • Thijs van Houwelingen
    • Researcher
    • researchcomponents.publicationcontent.authorlectoratelabelsingle: Technology for Healthcare Innovations
ResearchComponents.DetailedInformation.Language English
ResearchComponents.DetailedInformation.ISBNISSN URN:ISBN:978-961-286-998-4
ResearchComponents.DetailedInformation.Keywords CDSS, nurse, data driven decision making, health care, work efficiency
ResearchComponents.DetailedInformation.DigitalObjectIdentifier 10.18690/um.fov.4.2025.22
ResearchComponents.DetailedInformation.PageRange 352-366

Matthijs Berkhout