Benny M.E. de Waal completed his technical training at Breda University of Applied Sciences, before going on to study Organizational and Occupational Psychology at the University of Tilburg. He teaches in the field of Business Process Management, Business IT Alignment and Information Management. He is programme manager for the specialization in Business Information Management. Within the research group, he examines Business IT Alignment and is carrying out PhD research into the acceptance and success of process innovations. As part of this research, he will investigate how user participation contributes to the successful development and acceptance of these innovations, which are taking place within organizations in the construction, government and semi-government, education, business services and healthcare sectors. This research is published in several international journals and at conferences.