When people communicate better with their healthcare provider, this benefits their treatment and they are more likely to take their medication as prescribed. In addition, patients are now also obliged to provide all relevant information to their healthcare provider. That has been a legal requirement since the 2006 Medicines Act came into force. The aim is self-management, communication and patient empowerment. But many healthcare providers have yet to get used to this and for patients, too, it can sometimes be tricky. What information is needed in order to take the medication correctly? How does the patient approach this subject when in contact with his or her healthcare providers? This is particularly relevant for elderly patients. For this reason, the research group looks at how elderly people can communicate better about how to use medications for chronic conditions during consultations with their healthcare provider.